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CVE-2009-5055

UnknownEPSS 0.90%

Last modified

CVE-2009-5055 is a vulnerability of currently unknown severity. Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.. EPSS estimates a 0.90% chance of exploitation in the next 30 days.

Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Metrics

EPSS Probability
0.90%

54.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersionsUpdate
OtrsOtrs<= 2.4.3—
OtrsOtrs0.5Beta1
OtrsOtrs1.0Rc1
OtrsOtrs1.0.0—
OtrsOtrs1.0.1—
OtrsOtrs1.0.2—
OtrsOtrs1.1Rc1
OtrsOtrs1.1.0Rc1
OtrsOtrs1.1.1—
OtrsOtrs1.1.2—
OtrsOtrs1.1.3—
OtrsOtrs1.1.4—
OtrsOtrs1.2.0Beta1
OtrsOtrs1.2.1—
OtrsOtrs1.2.2—
OtrsOtrs1.2.3—
OtrsOtrs1.2.4—
OtrsOtrs1.3.0Beta1
OtrsOtrs1.3.1—
OtrsOtrs1.3.2—
OtrsOtrs1.3.3—
OtrsOtrs2.0.0—
OtrsOtrs2.0.1—
OtrsOtrs2.0.2—
OtrsOtrs2.0.3—
OtrsOtrs2.0.4—
OtrsOtrs2.0.5—
OtrsOtrs2.1.0Beta1
OtrsOtrs2.1.1—
OtrsOtrs2.1.2—
OtrsOtrs2.1.3—
OtrsOtrs2.1.4—
OtrsOtrs2.1.5—
OtrsOtrs2.1.6—
OtrsOtrs2.1.7—
OtrsOtrs2.1.8—
OtrsOtrs2.1.9—
OtrsOtrs2.2.0Beta1
OtrsOtrs2.2.1—
OtrsOtrs2.2.2—
OtrsOtrs2.2.3—
OtrsOtrs2.2.4—
OtrsOtrs2.2.5—
OtrsOtrs2.2.6—
OtrsOtrs2.2.7—
OtrsOtrs2.2.8—
OtrsOtrs2.2.9—
OtrsOtrs2.3.0Beta1
OtrsOtrs2.3.1—
OtrsOtrs2.3.2—

Showing 50 of 57 affected configurations. See NVD for the full list.

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2009-5055?
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
How severe is CVE-2009-5055?
Severity scoring for CVE-2009-5055 is pending analysis. The EPSS model estimates a 0.90% probability of exploitation in the next 30 days.
How do I fix CVE-2009-5055?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

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Source: NVD / NIST