CVE-2013-4088

Name: CVE-2013-4088
Creator: NVD / NIST
Published: 2020-02-21T16:15:11.42+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 6.5/10EPSS 2.37%

Last modified Jun 16, 2026

CVE-2013-4088 is a medium-severity vulnerability rated 6.5/10 on the CVSS scale. Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.. EPSS estimates a 2.37% chance of exploitation in the next 30 days.

Description

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Metrics

CVSS 3.1

6.5/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

EPSS Probability

2.37%

81.7th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-200

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 3.0.0, < 3.0.21
Otrs	Otrs	>= 3.1.0, < 3.1.17
Otrs	Otrs	>= 3.2.0, < 3.2.8

References

http://advisories.mageia.org/MGASA-2013-0196.htmlThird Party Advisory
http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.htmlBroken Link
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088Issue Tracking, Third Party Advisory
https://www.securityfocus.com/bid/60688/discussThird Party Advisory, VDB Entry
http://advisories.mageia.org/MGASA-2013-0196.htmlThird Party Advisory
http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.htmlBroken Link
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088Issue Tracking, Third Party Advisory
https://www.securityfocus.com/bid/60688/discussThird Party Advisory, VDB Entry

Timeline

Published: Feb 21, 2020
Last Modified: Jun 16, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2013-4088?

How severe is CVE-2013-4088?

CVE-2013-4088 has a CVSS score of 6.5/10 (MEDIUM severity). The EPSS model estimates a 2.37% probability of exploitation in the next 30 days.

How do I fix CVE-2013-4088?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2013-4088?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST