CVE-2013-4717
Last modified
CVE-2013-4717 is a high-severity vulnerability rated 8.8/10 on the CVSS scale. Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.. EPSS estimates a 1.32% chance of exploitation in the next 30 days.
Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 3.0.0, <= 3.0.21 |
| Otrs | Otrs | >= 3.1.0, <= 3.1.17 |
| Otrs | Otrs | >= 3.2.0, <= 3.2.8 |
| Otrs | Otrs Itsm | >= 3.0.0, <= 3.0.8 |
| Otrs | Otrs Itsm | >= 3.1.0, <= 3.1.9 |
| Otrs | Otrs Itsm | >= 3.2.0, <= 3.2.6 |
References
Timeline
- Published
- Last Modified
- Status
- Modified
Frequently Asked Questions
What is CVE-2013-4717?
How severe is CVE-2013-4717?
How do I fix CVE-2013-4717?
How Strix Helps
- How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
- Autonomous PentestingAI agents that find and validate exploitable vulnerabilities like this one across your applications.
- PR ReviewsPentest every pull request so vulnerable code is caught before it ships to production.
- AI Penetration TestingHow AI-driven penetration testing continuously covers your attack surface.
Related CVEs from 2013
- CVE-2013-4711Cross-site scripting (XSS) vulnerability in Accela BizSearch…
- CVE-2013-4712I-O DATA DEVICE HDL-A and HDL2-A devices with firmware 1.07 …
- CVE-2013-4713Cross-site scripting (XSS) vulnerability in I-O DATA DEVICE …
- CVE-2013-4714Cross-site scripting (XSS) vulnerability in Tiki Wiki CMS Gr…
- CVE-2013-4715SQL injection vulnerability in Tiki Wiki CMS Groupware 6 LTS…
- CVE-2013-4716Cross-site scripting (XSS) vulnerability in Tattyan HP TOWN …
- CVE-2013-4718Cross-site scripting (XSS) vulnerability in Open Ticket Requ…5.4
- CVE-2013-4719SQL injection vulnerability in the SEO Pack for tt_news exte…
- CVE-2013-4720SQL injection vulnerability in the WEC Discussion Forum exte…
- CVE-2013-4721SQL injection vulnerability in the RSS feed from records ext…
- CVE-2013-4722Multiple cross-site scripting (XSS) vulnerabilities in Admin…
- CVE-2013-4723Open redirect vulnerability in DDSN Interactive cm3 Acora CM…
Are you affected by CVE-2013-4717?
Run a free Strix scan to check your systems for this vulnerability.
Scan your code nowSource: NVD / NIST