CVE-2014-1694

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

• CWE-352

• http://bugs.otrs.org/show_bug.cgi?id=10099
• http://osvdb.org/102632
• http://secunia.com/advisories/56644Vendor Advisory
• http://secunia.com/advisories/56655Vendor Advisory
• http://www.debian.org/security/2014/dsa-2867
• http://www.openwall.com/lists/oss-security/2014/01/29/15
• http://www.openwall.com/lists/oss-security/2014/01/29/7
• https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7Exploit, Patch
• https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312Exploit, Patch
• https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77Exploit, Patch
• https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
• https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacePatch, Vendor Advisory
• http://bugs.otrs.org/show_bug.cgi?id=10099
• http://osvdb.org/102632
• http://secunia.com/advisories/56644Vendor Advisory
• http://secunia.com/advisories/56655Vendor Advisory
• http://www.debian.org/security/2014/dsa-2867
• http://www.openwall.com/lists/oss-security/2014/01/29/15
• http://www.openwall.com/lists/oss-security/2014/01/29/7
• https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7Exploit, Patch
• https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312Exploit, Patch
• https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77Exploit, Patch
• https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
• https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacePatch, Vendor Advisory

Published

Feb 4, 2014

Last Modified

Jun 17, 2026

Status

Modified

• How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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