CVE-2014-7863

Name: CVE-2014-7863
Creator: NVD / NIST
Published: 2020-02-08T17:15:10.98+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.5/10EPSS 83.40%

Last modified Jun 17, 2026

CVE-2014-7863 is a high-severity vulnerability rated 7.5/10 on the CVSS scale. The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.. EPSS estimates a 83.40% chance of exploitation in the next 30 days.

Description

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

Metrics

CVSS 3.1

7.5/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

EPSS Probability

83.40%

99.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-200

Affected Software

Vendor	Product	Versions
Zohocorp	Manageengine Applications Manager	<= 11.9
Zohocorp	Manageengine It360	<= 10.5
Zohocorp	Manageengine Opmanager	>= 8, <= 11.5

References

http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
http://seclists.org/fulldisclosure/2015/Jan/114Exploit
http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory
http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
http://seclists.org/fulldisclosure/2015/Jan/114Exploit
http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory

Timeline

Published: Feb 8, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2014-7863?

How severe is CVE-2014-7863?

CVE-2014-7863 has a CVSS score of 7.5/10 (HIGH severity). The EPSS model estimates a 83.40% probability of exploitation in the next 30 days.

How do I fix CVE-2014-7863?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2014-7863?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST