CVE-2017-15864

Name: CVE-2017-15864
Creator: NVD / NIST
Published: 2017-11-16T15:29:00.26+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

UnknownEPSS 1.77%

Last modified Jun 17, 2026

CVE-2017-15864 is a vulnerability of currently unknown severity. In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.. EPSS estimates a 1.77% chance of exploitation in the next 30 days.

Description

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Metrics

EPSS Probability

1.77%

75.3th percentile

Probability of exploitation in the next 30 days. Learn more

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 3.3.0, <= 3.3.18
Debian	Debian Linux	7.0
Debian	Debian Linux	8.0
Debian	Debian Linux	9.0

References

https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
https://www.debian.org/security/2017/dsa-4047Third Party Advisory
https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/Broken Link, Vendor Advisory
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
https://www.debian.org/security/2017/dsa-4047Third Party Advisory
https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/Broken Link, Vendor Advisory

Timeline

Published: Nov 16, 2017
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2017-15864?

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

How severe is CVE-2017-15864?

Severity scoring for CVE-2017-15864 is pending analysis. The EPSS model estimates a 1.77% probability of exploitation in the next 30 days.

How do I fix CVE-2017-15864?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2017-15864?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST