CVE-2017-3504: Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager). The supported version that is affe...

Description

Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager). The supported version that is affected is Prior to 5.7. Easily "exploitable" vulnerability allows unauthenticated attacker with logon to the infrastructure where Automatic Service Request (ASR) executes to compromise Automatic Service Request (ASR). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Automatic Service Request (ASR) accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of Automatic Service Request (ASR). CVSS 3.0 Base Score 5.1 (Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L).

Metrics

EPSS Probability

0.40%

31.2th percentile

Probability of exploitation in the next 30 days. Learn more

Affected Software

Vendor	Product	Versions
Oracle	Automatic Service Request	<= 5.5.1

References

http://www.oracle.com/technetwork/security-advisory/cpuapr2017-3236618.htmlPatch, Vendor Advisory
http://www.securityfocus.com/bid/97797Third Party Advisory, VDB Entry
http://www.oracle.com/technetwork/security-advisory/cpuapr2017-3236618.htmlPatch, Vendor Advisory
http://www.securityfocus.com/bid/97797Third Party Advisory, VDB Entry

Timeline

Published: Apr 24, 2017
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2017-3504?

Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager). The supported version that is affected is Prior to 5.7. Easily "exploitable" vulnerability allows unauthenticated attacker with logon to the infrastructure where Automatic Service Request (ASR) executes to compromise Automatic Service Request (ASR). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Automatic Service Request (ASR) accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of Automatic Service Request (ASR). CVSS 3.0 Base Score 5.1 (Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L).

How severe is CVE-2017-3504?

Severity scoring for CVE-2017-3504 is pending analysis. The EPSS model estimates a 0.40% probability of exploitation in the next 30 days.

How do I fix CVE-2017-3504?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.