CVE-2018-1214: Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the insta...

Description

Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.

Metrics

EPSS Probability

0.77%

51.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-798

Affected Software

Vendor	Product	Versions
Dell	Emc Supportassist Enterprise	1.1

References

Timeline

Published: Feb 12, 2018
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2018-1214?

Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.

How severe is CVE-2018-1214?

Severity scoring for CVE-2018-1214 is pending analysis. The EPSS model estimates a 0.77% probability of exploitation in the next 30 days.

How do I fix CVE-2018-1214?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.