CVE-2019-12252

Name: CVE-2019-12252
Creator: NVD / NIST
Published: 2019-05-21T18:29:00.487+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 6.5/10EPSS 8.36%

Last modified Jun 17, 2026

CVE-2019-12252 is a medium-severity vulnerability rated 6.5/10 on the CVSS scale. In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.. EPSS estimates a 8.36% chance of exploitation in the next 30 days.

Description

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

Metrics

CVSS 3.1

6.5/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

EPSS Probability

8.36%

94.3th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-639

Affected Software

Vendor	Product	Versions
Zohocorp	Manageengine Servicedesk Plus	<= 10.5

References

http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.htmlThird Party Advisory, VDB Entry
http://www.securityfocus.com/bid/108456Broken Link
https://github.com/tuyenhva/CVE-2019-12252Third Party Advisory
https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes
http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.htmlThird Party Advisory, VDB Entry
http://www.securityfocus.com/bid/108456Broken Link
https://github.com/tuyenhva/CVE-2019-12252Third Party Advisory
https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes

Timeline

Published: May 21, 2019
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2019-12252?

How severe is CVE-2019-12252?

CVE-2019-12252 has a CVSS score of 6.5/10 (MEDIUM severity). The EPSS model estimates a 8.36% probability of exploitation in the next 30 days.

How do I fix CVE-2019-12252?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2019-12252?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST