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CVE-2019-14994

HIGHCVSS 7.5/10EPSS 5.10%

Last modified

CVE-2019-14994 is a high-severity vulnerability rated 7.5/10 on the CVSS scale. The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.. EPSS estimates a 5.10% chance of exploitation in the next 30 days.

Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Metrics

CVSS 3.1
7.5/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

EPSS Probability
5.10%

91.3th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
AtlassianJira Service Desk< 3.9.16
AtlassianJira Service Desk>= 3.10.0, < 3.16.8
AtlassianJira Service Desk>= 4.0.0, < 4.1.3
AtlassianJira Service Desk>= 4.2.0, < 4.2.5
AtlassianJira Service Desk>= 4.3.0, < 4.3.4
AtlassianJira Service Desk4.4.0

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2019-14994?
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
How severe is CVE-2019-14994?
CVE-2019-14994 has a CVSS score of 7.5/10 (HIGH severity). The EPSS model estimates a 5.10% probability of exploitation in the next 30 days.
How do I fix CVE-2019-14994?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST