CVE-2019-16375

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

• CWE-79

• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
• https://community.otrs.com/category/security-advisories-en/Vendor Advisory
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2019-13/Release Notes, Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
• https://community.otrs.com/category/security-advisories-en/Vendor Advisory
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2019-13/Release Notes, Vendor Advisory

Published

Mar 19, 2020

Last Modified

Jun 17, 2026

Status

Modified

• How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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