CVE-2019-6184

Name: CVE-2019-6184
Creator: NVD / NIST
Published: 2019-11-20T02:15:10.663+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.8/10EPSS 0.39%

Last modified Jun 17, 2026

CVE-2019-6184 is a high-severity vulnerability rated 7.8/10 on the CVSS scale. A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.. EPSS estimates a 0.39% chance of exploitation in the next 30 days.

Description

A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.

Metrics

CVSS 3.1

7.8/10

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

0.39%

30.4th percentile

Probability of exploitation in the next 30 days. Learn more

Affected Software

Vendor	Product	Versions
Lenovo	Customer Engagement Service	2.0.21.1

References

https://support.lenovo.com/solutions/LEN-29289Vendor Advisory
https://support.lenovo.com/solutions/LEN-29289Vendor Advisory

Timeline

Published: Nov 20, 2019
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2019-6184?

A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.

How severe is CVE-2019-6184?

CVE-2019-6184 has a CVSS score of 7.8/10 (HIGH severity). The EPSS model estimates a 0.39% probability of exploitation in the next 30 days.

How do I fix CVE-2019-6184?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2019-6184?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST