CVE-2020-14012

Name: CVE-2020-14012
Creator: NVD / NIST
Published: 2020-06-10T18:15:10.89+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 5.4/10EPSS 0.51%

Last modified Jun 17, 2026

CVE-2020-14012 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.. EPSS estimates a 0.51% chance of exploitation in the next 30 days.

Description

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Metrics

CVSS 3.1

5.4/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

EPSS Probability

0.51%

39.5th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-79

Affected Software

Vendor	Product	Versions
Enhancesoft	Osticket	1.14.2

References

https://github.com/osTicket/osTicket/issues/5514Exploit, Issue Tracking, Third Party Advisory
https://github.com/osTicket/osTicket/issues/5514Exploit, Issue Tracking, Third Party Advisory

Timeline

Published: Jun 10, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-14012?

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

How severe is CVE-2020-14012?

CVE-2020-14012 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 0.51% probability of exploitation in the next 30 days.

How do I fix CVE-2020-14012?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-14012?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST