CVE-2020-14048

Name: CVE-2020-14048
Creator: NVD / NIST
Published: 2020-06-12T02:15:10.32+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.5/10EPSS 4.85%

Last modified Jun 17, 2026

CVE-2020-14048 is a high-severity vulnerability rated 7.5/10 on the CVSS scale. Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.. EPSS estimates a 4.85% chance of exploitation in the next 30 days.

Description

Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.

Metrics

CVSS 3.1

7.5/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

EPSS Probability

4.85%

90.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-306

Affected Software

Vendor	Product	Versions
Zohocorp	Manageengine Servicedesk Plus	8.2
Zohocorp	Manageengine Servicedesk Plus	9.0
Zohocorp	Manageengine Servicedesk Plus	9.1
Zohocorp	Manageengine Servicedesk Plus	9.2
Zohocorp	Manageengine Servicedesk Plus	9.3
Zohocorp	Manageengine Servicedesk Plus	9.4
Zohocorp	Manageengine Servicedesk Plus	10.0.0
Zohocorp	Manageengine Servicedesk Plus	10.5
Zohocorp	Manageengine Servicedesk Plus	11.0
Zohocorp	Manageengine Servicedesk Plus	11.1

References

https://gitlab.com/eLeN3Re/CVE-2020-14048Third Party Advisory
https://www.manageengine.com/products/service-desk/on-premises/readme.htmlVendor Advisory
https://gitlab.com/eLeN3Re/CVE-2020-14048Third Party Advisory
https://www.manageengine.com/products/service-desk/on-premises/readme.htmlVendor Advisory

Timeline

Published: Jun 12, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-14048?

Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.

How severe is CVE-2020-14048?

CVE-2020-14048 has a CVSS score of 7.5/10 (HIGH severity). The EPSS model estimates a 4.85% probability of exploitation in the next 30 days.

How do I fix CVE-2020-14048?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-14048?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST