CVE-2020-24881

Name: CVE-2020-24881
Creator: NVD / NIST
Published: 2020-11-02T21:15:26.68+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

CRITICALCVSS 9.8/10EPSS 73.27%

Last modified Jun 17, 2026

CVE-2020-24881 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.. EPSS estimates a 73.27% chance of exploitation in the next 30 days.

Description

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.

Metrics

CVSS 3.1

9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

73.27%

99.4th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-918

Affected Software

Vendor	Product	Versions
Osticket	Osticket	< 1.14.3

References

http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.htmlExploit, Third Party Advisory, VDB Entry
https://blackbatsec.medium.com/cve-2020-24881-server-side-request-forgery-in-osticket-eea175e147f0Exploit, Third Party Advisory
https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14dPatch, Third Party Advisory
http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.htmlExploit, Third Party Advisory, VDB Entry
https://blackbatsec.medium.com/cve-2020-24881-server-side-request-forgery-in-osticket-eea175e147f0Exploit, Third Party Advisory
https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14dPatch, Third Party Advisory

Timeline

Published: Nov 2, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-24881?

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.

How severe is CVE-2020-24881?

CVE-2020-24881 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 73.27% probability of exploitation in the next 30 days.

How do I fix CVE-2020-24881?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-24881?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST