CVE-2021-21435
Last modified
CVE-2021-21435 is a medium-severity vulnerability rated 6.5/10 on the CVSS scale. Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.. EPSS estimates a 1.27% chance of exploitation in the next 30 days.
Description
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Metrics
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 6.0.0, <= 6.0.30 |
| Otrs | Otrs | >= 7.0.0, <= 7.0.23 |
| Otrs | Otrs | >= 8.0.0, <= 8.0.10 |
References
Timeline
- Published
- Last Modified
- Status
- Modified
Frequently Asked Questions
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How Strix Helps
- How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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