CVE-2021-33672

Name: CVE-2021-33672
Creator: NVD / NIST
Published: 2021-09-14T12:15:08.793+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

CRITICALCVSS 9.6/10EPSS 1.06%

Last modified Jun 17, 2026

CVE-2021-33672 is a critical-severity vulnerability rated 9.6/10 on the CVSS scale. Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. EPSS estimates a 1.06% chance of exploitation in the next 30 days.

Description

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

Metrics

CVSS 3.1

9.6/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

EPSS Probability

1.06%

60.4th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-116

Affected Software

Vendor	Product	Versions
Sap	Contact Center	700

References

https://launchpad.support.sap.com/#/notes/3073891Permissions Required
https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=585106405Vendor Advisory
https://launchpad.support.sap.com/#/notes/3073891Permissions Required
https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=585106405Vendor Advisory

Timeline

Published: Sep 14, 2021
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2021-33672?

How severe is CVE-2021-33672?

CVE-2021-33672 has a CVSS score of 9.6/10 (CRITICAL severity). The EPSS model estimates a 1.06% probability of exploitation in the next 30 days.

How do I fix CVE-2021-33672?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2021-33672?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST