CVE-2022-0473

Name: CVE-2022-0473
Creator: NVD / NIST
Published: 2022-02-07T11:15:07.82+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.8/10EPSS 0.50%

Last modified Jun 17, 2026

CVE-2022-0473 is a medium-severity vulnerability rated 4.8/10 on the CVSS scale. OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. EPSS estimates a 0.50% chance of exploitation in the next 30 days.

Description

OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.

Metrics

CVSS 3.1

4.8/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

EPSS Probability

0.50%

39.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 7.0.0, < 7.0.32

References

https://otrs.com/release-notes/otrs-security-advisory-2022-01/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-01/Vendor Advisory

Timeline

Published: Feb 7, 2022
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2022-0473?

How severe is CVE-2022-0473?

CVE-2022-0473 has a CVSS score of 4.8/10 (MEDIUM severity). The EPSS model estimates a 0.50% probability of exploitation in the next 30 days.

How do I fix CVE-2022-0473?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2022-0473?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST