CVE-2022-1004

Name: CVE-2022-1004
Creator: NVD / NIST
Published: 2022-03-21T10:15:07.957+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.3/10EPSS 0.60%

Last modified Jun 17, 2026

CVE-2022-1004 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.. EPSS estimates a 0.60% chance of exploitation in the next 30 days.

Description

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Metrics

CVSS 3.1

4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability

0.60%

44.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 7.0.0, < 7.0.33
Otrs	Otrs	>= 8.0.0, < 8.0.20

References

https://otrs.com/release-notes/otrs-security-advisory-2022-06/Release Notes, Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-06/Release Notes, Vendor Advisory

Timeline

Published: Mar 21, 2022
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2022-1004?

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

How severe is CVE-2022-1004?

CVE-2022-1004 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.60% probability of exploitation in the next 30 days.

How do I fix CVE-2022-1004?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2022-1004?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST