CVE-2022-4427

Name: CVE-2022-4427
Creator: NVD / NIST
Published: 2022-12-19T09:15:09.707+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

CRITICALCVSS 9.8/10EPSS 0.71%

Last modified Jun 17, 2026

CVE-2022-4427 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.. EPSS estimates a 0.71% chance of exploitation in the next 30 days.

Description

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Metrics

CVSS 3.1

9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

0.71%

49.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 6.0.1, <= 6.0.34
Otrs	Otrs	>= 7.0.1, < 7.0.40
Otrs	Otrs	>= 8.0.1, < 8.0.28
Otrs	Otrs	7.0.40
Otrs	Otrs	8.0.28

References

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2022-15/Release Notes, Vendor Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2022-15/Release Notes, Vendor Advisory

Timeline

Published: Dec 19, 2022
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2022-4427?

How severe is CVE-2022-4427?

CVE-2022-4427 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 0.71% probability of exploitation in the next 30 days.

How do I fix CVE-2022-4427?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2022-4427?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST