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CVE-2023-2534

HIGHCVSS 8.1/10EPSS 0.53%

Last modified

CVE-2023-2534 is a high-severity vulnerability rated 8.1/10 on the CVSS scale. Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. EPSS estimates a 0.53% chance of exploitation in the next 30 days.

Description

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

Metrics

CVSS 3.1
8.1/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H

EPSS Probability
0.53%

40.5th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
OtrsOtrs>= 8.0.0, < 8.0.32

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2023-2534?
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
How severe is CVE-2023-2534?
CVE-2023-2534 has a CVSS score of 8.1/10 (HIGH severity). The EPSS model estimates a 0.53% probability of exploitation in the next 30 days.
How do I fix CVE-2023-2534?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

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Source: NVD / NIST