CVE-2023-29443

Name: CVE-2023-29443
Creator: NVD / NIST
Published: 2023-04-26T21:15:08.957+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.9/10EPSS 3.03%

Last modified Jun 17, 2026

CVE-2023-29443 is a medium-severity vulnerability rated 4.9/10 on the CVSS scale. Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.. EPSS estimates a 3.03% chance of exploitation in the next 30 days.

Description

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Metrics

CVSS 3.1

4.9/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

EPSS Probability

3.03%

85.8th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions	Update
Zohocorp	Manageengine Assetexplorer	6.9	6980
Zohocorp	Manageengine Servicedesk Plus	< 14.1	—
Zohocorp	Manageengine Servicedesk Plus	14.1	—
Zohocorp	Manageengine Servicedesk Plus Msp	< 14.0	—
Zohocorp	Manageengine Servicedesk Plus Msp	14.0	14000
Zohocorp	Manageengine Supportcenter Plus	< 14.0	—
Zohocorp	Manageengine Supportcenter Plus	14.0	14000

References

https://www.manageengine.com/products/service-desk/CVE-2023-29443.htmlVendor Advisory
https://www.manageengine.com/products/service-desk/CVE-2023-29443.htmlVendor Advisory

Timeline

Published: Apr 26, 2023
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2023-29443?

How severe is CVE-2023-29443?

CVE-2023-29443 has a CVSS score of 4.9/10 (MEDIUM severity). The EPSS model estimates a 3.03% probability of exploitation in the next 30 days.

How do I fix CVE-2023-29443?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2023-29443?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST