CVE-2023-34197

Name: CVE-2023-34197
Creator: NVD / NIST
Published: 2023-07-07T13:15:09.273+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 5.4/10EPSS 2.99%

Last modified Jun 17, 2026

CVE-2023-34197 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.. EPSS estimates a 2.99% chance of exploitation in the next 30 days.

Description

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

Metrics

CVSS 3.1

5.4/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

EPSS Probability

2.99%

85.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-863

Affected Software

Vendor	Product	Versions	Update
Zohocorp	Manageengine Servicedesk Plus	< 14.2	—
Zohocorp	Manageengine Servicedesk Plus	14.2	14200
Zohocorp	Manageengine Servicedesk Plus Msp	< 14.2	—
Zohocorp	Manageengine Servicedesk Plus Msp	14.2	14200
Zohocorp	Manageengine Supportcenter Plus	< 14.2	—
Zohocorp	Manageengine Supportcenter Plus	14.2	14200

References

https://www.manageengine.com/products/service-desk/CVE-2023-34197.htmlVendor Advisory
https://www.manageengine.com/products/service-desk/CVE-2023-34197.htmlVendor Advisory

Timeline

Published: Jul 7, 2023
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2023-34197?

How severe is CVE-2023-34197?

CVE-2023-34197 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 2.99% probability of exploitation in the next 30 days.

How do I fix CVE-2023-34197?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2023-34197?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST