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CVE-2024-13552

MEDIUMCVSS 4.3/10EPSS 0.30%

Last modified

CVE-2024-13552 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. EPSS estimates a 0.30% chance of exploitation in the next 30 days.

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

Metrics

CVSS 3.1
4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability
0.30%

21.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2024-13552?
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
How severe is CVE-2024-13552?
CVE-2024-13552 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.30% probability of exploitation in the next 30 days.
How do I fix CVE-2024-13552?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-13552?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST