CVE-2024-23790

Name: CVE-2024-23790
Creator: NVD / NIST
Published: 2024-01-29T10:15:08.263+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

CRITICALCVSS 9.8/10EPSS 0.25%

Last modified Jun 17, 2026

CVE-2024-23790 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1. . EPSS estimates a 0.25% chance of exploitation in the next 30 days.

Description

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Metrics

CVSS 3.1

9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

0.25%

16.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 7.0.0, < 7.0.49
Otrs	Otrs	>= 8.0.0, < 2024.1.1

References

https://otrs.com/release-notes/otrs-security-advisory-2024-01/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2024-01/Vendor Advisory

Timeline

Published: Jan 29, 2024
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2024-23790?

How severe is CVE-2024-23790?

CVE-2024-23790 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 0.25% probability of exploitation in the next 30 days.

How do I fix CVE-2024-23790?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-23790?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST