CVE-2024-27314

Name: CVE-2024-27314
Creator: NVD / NIST
Published: 2024-05-27T07:15:09.297+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

LOWCVSS 2.4/10EPSS 1.91%

Last modified Jun 17, 2026

CVE-2024-27314 is a low-severity vulnerability rated 2.4/10 on the CVSS scale. Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.. EPSS estimates a 1.91% chance of exploitation in the next 30 days.

Description

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Metrics

CVSS 3.1

2.4/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N

EPSS Probability

1.91%

77.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions	Update
Zohocorp	Manageengine Servicedesk Plus	<= 14.6	—
Zohocorp	Manageengine Servicedesk Plus	14.7	14700
Zohocorp	Manageengine Servicedesk Plus Msp	<= 14.6	—
Zohocorp	Manageengine Servicedesk Plus Msp	14.7	14700
Zohocorp	Manageengine Supportcenter Plus	<= 14.6	—
Zohocorp	Manageengine Supportcenter Plus	14.7	14700

References

https://www.manageengine.com/products/service-desk/cve-2024-27314.htmlVendor Advisory
https://www.manageengine.com/products/service-desk/cve-2024-27314.htmlVendor Advisory

Timeline

Published: May 27, 2024
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2024-27314?

How severe is CVE-2024-27314?

CVE-2024-27314 has a CVSS score of 2.4/10 (LOW severity). The EPSS model estimates a 1.91% probability of exploitation in the next 30 days.

How do I fix CVE-2024-27314?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-27314?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST