CVE-2024-34697: FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module ...

Description

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

Metrics

CVSS 3.1

6.1/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

EPSS Probability

0.57%

43.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Freescout	Freescout	< 1.8.139

References

Timeline

Published: May 14, 2024
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2024-34697?

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

How severe is CVE-2024-34697?

CVE-2024-34697 has a CVSS score of 6.1/10 (MEDIUM severity). The EPSS model estimates a 0.57% probability of exploitation in the next 30 days.

How do I fix CVE-2024-34697?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.