CVE-2025-14079

MEDIUMCVSS 5.3/10EPSS 0.27%

Last modified

CVE-2025-14079 is a medium-severity vulnerability rated 5.3/10 on the CVSS scale. The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. EPSS estimates a 0.27% chance of exploitation in the next 30 days.

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

Metrics

CVSS 3.1
5.3/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

EPSS Probability
0.27%

18.3th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2025-14079?
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
How severe is CVE-2025-14079?
CVE-2025-14079 has a CVSS score of 5.3/10 (MEDIUM severity). The EPSS model estimates a 0.27% probability of exploitation in the next 30 days.
How do I fix CVE-2025-14079?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2025-14079?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST