CVE-2025-48390

HIGHCVSS 7.2/10EPSS 0.77%

Last modified

CVE-2025-48390 is a high-severity vulnerability rated 7.2/10 on the CVSS scale. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. EPSS estimates a 0.77% chance of exploitation in the next 30 days.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.

Metrics

Weakness Enumeration

Affected Software

VendorProductVersions
FreescoutFreescout< 1.8.178

References

Timeline

Published
Last Modified
Status
Analyzed

Frequently Asked Questions

What is CVE-2025-48390?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
How severe is CVE-2025-48390?
CVE-2025-48390 has a CVSS score of 7.2/10 (HIGH severity). The EPSS model estimates a 0.77% probability of exploitation in the next 30 days.
How do I fix CVE-2025-48390?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST