CVE-2025-48472

Name: CVE-2025-48472
Creator: NVD / NIST
Published: 2025-05-29T16:15:40.87+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 6.9/10EPSS 0.35%

Last modified Jun 17, 2026

CVE-2025-48472 is a medium-severity vulnerability rated 6.9/10 on the CVSS scale. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. EPSS estimates a 0.35% chance of exploitation in the next 30 days.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

Metrics

CVSS 3.1

8.1/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

CVSS 4.0

6.9/10

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS Probability

0.35%

26.7th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-863

Affected Software

Vendor	Product	Versions
Freescout	Freescout	< 1.8.179

References

https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqgExploit, Vendor Advisory
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqgExploit, Vendor Advisory

Timeline

Published: May 29, 2025
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2025-48472?

How severe is CVE-2025-48472?

CVE-2025-48472 has a CVSS score of 6.9/10 (MEDIUM severity). The EPSS model estimates a 0.35% probability of exploitation in the next 30 days.

How do I fix CVE-2025-48472?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2025-48472?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST