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CVE-2025-48481

CRITICALCVSS 9.8/10EPSS 0.45%

Last modified

CVE-2025-48481 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. EPSS estimates a 0.45% chance of exploitation in the next 30 days.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Metrics

CVSS 3.1
9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS 4.0
6.1/10

CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS Probability
0.45%

36.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
FreescoutFreescout< 1.8.180

References

Timeline

Published
Last Modified
Status
Analyzed

Frequently Asked Questions

What is CVE-2025-48481?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48481?
CVE-2025-48481 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 0.45% probability of exploitation in the next 30 days.
How do I fix CVE-2025-48481?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST