CVE-2026-111939

MEDIUMCVSS 4.6/10

Last modified

CVE-2026-111939 is a medium-severity vulnerability rated 4.6/10 on the CVSS scale. Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities..

Description

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Metrics

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
frappehelpdesk< 1.26.0

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-111939?
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
How severe is CVE-2026-111939?
CVE-2026-111939 has a CVSS score of 4.6/10 (MEDIUM severity).
How do I fix CVE-2026-111939?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST