CVE-2026-118046

MEDIUMCVSS 6.4/10

Last modified

CVE-2026-118046 is a medium-severity vulnerability rated 6.4/10 on the CVSS scale. The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.

Metrics

Weakness Enumeration

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-118046?
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
How severe is CVE-2026-118046?
CVE-2026-118046 has a CVSS score of 6.4/10 (MEDIUM severity).
How do I fix CVE-2026-118046?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST