CVE-2026-14197

LOWCVSS 3.8/10EPSS 0.13%

Last modified

CVE-2026-14197 is a low-severity vulnerability rated 3.8/10 on the CVSS scale. The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.. EPSS estimates a 0.13% chance of exploitation in the next 30 days.

Description

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Metrics

CVSS 3.1
3.8/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

EPSS Probability
0.13%

3.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
UnknownFluent Support< 2.3.1

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-14197?
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
How severe is CVE-2026-14197?
CVE-2026-14197 has a CVSS score of 3.8/10 (LOW severity). The EPSS model estimates a 0.13% probability of exploitation in the next 30 days.
How do I fix CVE-2026-14197?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST