CVE-2026-27954
Last modified
CVE-2026-27954 is a medium-severity vulnerability rated 6.5/10 on the CVSS scale. Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. EPSS estimates a 0.19% chance of exploitation in the next 30 days.
Description
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Livehelperchat | Live Helper Chat | <= 4.52 |
References
- https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7Mitigation, Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Analyzed
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