CVE-2026-32752

Name: CVE-2026-32752
Creator: NVD / NIST
Published: 2026-03-19T22:16:41.65+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 8.1/10EPSS 0.28%

Last modified Jun 17, 2026

CVE-2026-32752 is a high-severity vulnerability rated 8.1/10 on the CVSS scale. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. EPSS estimates a 0.28% chance of exploitation in the next 30 days.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

Metrics

CVSS 3.1

8.1/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

EPSS Probability

0.28%

20.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-284

Affected Software

Vendor	Product	Versions
Freescout	Freescout	< 1.8.209

References

https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11Patch
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209Product, Release Notes
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9Exploit, Mitigation, Vendor Advisory

Timeline

Published: Mar 19, 2026
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2026-32752?

How severe is CVE-2026-32752?

CVE-2026-32752 has a CVSS score of 8.1/10 (HIGH severity). The EPSS model estimates a 0.28% probability of exploitation in the next 30 days.

How do I fix CVE-2026-32752?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2026-32752?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST