CVE-2026-38444

MEDIUMCVSS 6.1/10EPSS 0.30%

Last modified

CVE-2026-38444 is a medium-severity vulnerability rated 6.1/10 on the CVSS scale. osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. EPSS estimates a 0.30% chance of exploitation in the next 30 days.

Description

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Metrics

EPSS Probability
0.30%

22.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
——n/a

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-38444?
osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
How severe is CVE-2026-38444?
CVE-2026-38444 has a CVSS score of 6.1/10 (MEDIUM severity). The EPSS model estimates a 0.30% probability of exploitation in the next 30 days.
How do I fix CVE-2026-38444?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

Related CVEs from 2026

Are you affected by CVE-2026-38444?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST