CVE-2026-39384

Name: CVE-2026-39384
Creator: NVD / NIST
Published: 2026-04-07T17:16:37.373+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.6/10EPSS 0.24%

Last modified Jun 17, 2026

CVE-2026-39384 is a high-severity vulnerability rated 7.6/10 on the CVSS scale. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. EPSS estimates a 0.24% chance of exploitation in the next 30 days.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.

Metrics

CVSS 3.1

7.6/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L

EPSS Probability

0.24%

14.4th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-639

Affected Software

Vendor	Product	Versions
Freescout	Freescout	< 1.8.212

References

https://github.com/freescout-help-desk/freescout/commit/b395a1179117af5e2df704c6bad71feeb301b4cePatch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory

Timeline

Published: Apr 7, 2026
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2026-39384?

How severe is CVE-2026-39384?

CVE-2026-39384 has a CVSS score of 7.6/10 (HIGH severity). The EPSS model estimates a 0.24% probability of exploitation in the next 30 days.

How do I fix CVE-2026-39384?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2026-39384?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST