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CVE-2026-63206

MEDIUMCVSS 5.3/10

Last modified

CVE-2026-63206 is a medium-severity vulnerability rated 5.3/10 on the CVSS scale. Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL).

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL). Modern browsers treat both forms as equivalent remote URLs. As a result, an attacker who sends a crafted email or ticket can cause the recipient's browser to silently load an image from an external server, revealing when and by whom the ticket was opened. Zammad's "remote content blocked" warning is not shown because the sanitizer does not recognize the shortened form as remote. This issue is fixed in version 7.1.2.

Metrics

CVSS 4.0
5.3/10

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
zammadzammad< 7.1.2

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-63206?
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL). Modern browsers treat both forms as equivalent remote URLs. As a result, an attacker who sends a crafted email or ticket can cause the recipient's browser to silently load an image from an external server, revealing when and by whom the ticket was opened. Zammad's "remote content blocked" warning is not shown because the sanitizer does not recognize the shortened form as remote. This issue is fixed in version 7.1.2.
How severe is CVE-2026-63206?
CVE-2026-63206 has a CVSS score of 5.3/10 (MEDIUM severity).
How do I fix CVE-2026-63206?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST