CVE-2026-92975: Groundhogg — CRM, Newsletters, and Marketing…

Description

The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'support@groundhogg.io'` / `'help@groundhogg.io'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.

Metrics

CVSS 3.1

8.1/10

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

0.35%

26.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-269

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

Vendor	Product	Versions
trainingbusinesspros	Groundhogg — CRM, Newsletters, and Marketing Automation	<= 4.8.3

References

Timeline

Published: Oct 10, 2026
Last Modified: Oct 13, 2026
Status: Deferred

Frequently Asked Questions

What is CVE-2026-92975?

The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'support@groundhogg.io'` / `'help@groundhogg.io'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.

How severe is CVE-2026-92975?

CVE-2026-92975 has a CVSS score of 8.1/10 (HIGH severity). The EPSS model estimates a 0.35% probability of exploitation in the next 30 days.

How do I fix CVE-2026-92975?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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