Strix
70.1K

CVE-2026-94378

MEDIUMCVSS 6.4/10EPSS 0.20%

Last modified

CVE-2026-94378 is a medium-severity vulnerability rated 6.4/10 on the CVSS scale. The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. EPSS estimates a 0.20% chance of exploitation in the next 30 days.

Description

The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.

Metrics

CVSS 3.1
6.4/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

EPSS Probability
0.20%

9.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
psmpluginsSupportCandy – AI Customer Support Ticket System & Live Chatbot Agent<= 3.5.3

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-94378?
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
How severe is CVE-2026-94378?
CVE-2026-94378 has a CVSS score of 6.4/10 (MEDIUM severity). The EPSS model estimates a 0.20% probability of exploitation in the next 30 days.
How do I fix CVE-2026-94378?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

Related CVEs from 2026

View all 2026CVEs →

Are you affected by CVE-2026-94378?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST