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CVE-2010-4767

UnknownEPSS 1.69%

Last modified

CVE-2010-4767 is a vulnerability of currently unknown severity. Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.. EPSS estimates a 1.69% chance of exploitation in the next 30 days.

Description

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

Metrics

EPSS Probability
1.69%

74.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersionsUpdate
OtrsOtrs<= 2.3.5—
OtrsOtrs0.5Beta1
OtrsOtrs1.0Rc1
OtrsOtrs1.0.0—
OtrsOtrs1.0.1—
OtrsOtrs1.0.2—
OtrsOtrs1.1Rc1
OtrsOtrs1.1.0Rc1
OtrsOtrs1.1.1—
OtrsOtrs1.1.2—
OtrsOtrs1.1.3—
OtrsOtrs1.1.4—
OtrsOtrs1.2.0Beta1
OtrsOtrs1.2.1—
OtrsOtrs1.2.2—
OtrsOtrs1.2.3—
OtrsOtrs1.2.4—
OtrsOtrs1.3.0Beta1
OtrsOtrs1.3.1—
OtrsOtrs1.3.2—
OtrsOtrs1.3.3—
OtrsOtrs2.0.0—
OtrsOtrs2.0.1—
OtrsOtrs2.0.2—
OtrsOtrs2.0.3—
OtrsOtrs2.0.4—
OtrsOtrs2.0.5—
OtrsOtrs2.1.0Beta1
OtrsOtrs2.1.1—
OtrsOtrs2.1.2—
OtrsOtrs2.1.3—
OtrsOtrs2.1.4—
OtrsOtrs2.1.5—
OtrsOtrs2.1.6—
OtrsOtrs2.1.7—
OtrsOtrs2.1.8—
OtrsOtrs2.1.9—
OtrsOtrs2.2.0Beta1
OtrsOtrs2.2.1—
OtrsOtrs2.2.2—
OtrsOtrs2.2.3—
OtrsOtrs2.2.4—
OtrsOtrs2.2.5—
OtrsOtrs2.2.6—
OtrsOtrs2.2.7—
OtrsOtrs2.2.8—
OtrsOtrs2.2.9—
OtrsOtrs2.3.0Beta1
OtrsOtrs2.3.1—
OtrsOtrs2.3.2—

Showing 50 of 52 affected configurations. See NVD for the full list.

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2010-4767?
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
How severe is CVE-2010-4767?
Severity scoring for CVE-2010-4767 is pending analysis. The EPSS model estimates a 1.69% probability of exploitation in the next 30 days.
How do I fix CVE-2010-4767?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST