CVE-2019-10067

Name: CVE-2019-10067
Creator: NVD / NIST
Published: 2019-05-22T00:29:00.617+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 5.4/10EPSS 1.16%

Last modified Jun 17, 2026

CVE-2019-10067 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.. EPSS estimates a 1.16% chance of exploitation in the next 30 days.

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

Metrics

CVSS 3.1

5.4/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

EPSS Probability

1.16%

63.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-79

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 5.0.0, <= 5.0.35
Otrs	Otrs	>= 6.0.0, <= 6.0.17
Otrs	Otrs	>= 7.0.0, <= 7.0.6

References

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/Patch, Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/Patch, Vendor Advisory

Timeline

Published: May 22, 2019
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2019-10067?

How severe is CVE-2019-10067?

CVE-2019-10067 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 1.16% probability of exploitation in the next 30 days.

How do I fix CVE-2019-10067?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2019-10067?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST