CVE-2019-14748

Name: CVE-2019-14748
Creator: NVD / NIST
Published: 2019-08-07T17:15:12.417+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

UnknownEPSS 2.73%

Last modified Jun 17, 2026

CVE-2019-14748 is a vulnerability of currently unknown severity. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. EPSS estimates a 2.73% chance of exploitation in the next 30 days.

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Metrics

EPSS Probability

2.73%

84.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Osticket	Osticket	< 1.10.7
Osticket	Osticket	>= 1.12, < 1.12.1

References

http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.htmlExploit, Third Party Advisory, VDB Entry
https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1baPatch, Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1Third Party Advisory
https://www.exploit-db.com/exploits/47224Exploit, Third Party Advisory, VDB Entry
http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.htmlExploit, Third Party Advisory, VDB Entry
https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1baPatch, Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1Third Party Advisory
https://www.exploit-db.com/exploits/47224Exploit, Third Party Advisory, VDB Entry

Timeline

Published: Aug 7, 2019
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2019-14748?

How severe is CVE-2019-14748?

Severity scoring for CVE-2019-14748 is pending analysis. The EPSS model estimates a 2.73% probability of exploitation in the next 30 days.

How do I fix CVE-2019-14748?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2019-14748?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST