CVE-2019-14748

MEDIUMCVSS 5.4/10EPSS 2.73%

Last modified

CVE-2019-14748 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. EPSS estimates a 2.73% chance of exploitation in the next 30 days.

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Metrics

CVSS 3.0
5.4/10

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

EPSS Probability
2.73%

84.4th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
EnhancesoftOsticket< 1.10.7
EnhancesoftOsticket>= 1.12, < 1.12.1

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2019-14748?
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
How severe is CVE-2019-14748?
CVE-2019-14748 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 2.73% probability of exploitation in the next 30 days.
How do I fix CVE-2019-14748?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

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Source: NVD / NIST