CVE-2019-14749

Name: CVE-2019-14749
Creator: NVD / NIST
Published: 2019-08-07T17:15:12.48+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

UnknownEPSS 9.61%

Last modified Jun 17, 2026

CVE-2019-14749 is a vulnerability of currently unknown severity. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. EPSS estimates a 9.61% chance of exploitation in the next 30 days.

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

Metrics

EPSS Probability

9.61%

94.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-1236

Affected Software

Vendor	Product	Versions
Osticket	Osticket	< 1.10.7
Osticket	Osticket	>= 1.12, < 1.12.1

References

http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.htmlThird Party Advisory, VDB Entry
https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249Patch, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1Release Notes, Third Party Advisory
https://www.exploit-db.com/exploits/47225Third Party Advisory, VDB Entry
http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.htmlThird Party Advisory, VDB Entry
https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249Patch, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7Release Notes, Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1Release Notes, Third Party Advisory
https://www.exploit-db.com/exploits/47225Third Party Advisory, VDB Entry

Timeline

Published: Aug 7, 2019
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2019-14749?

How severe is CVE-2019-14749?

Severity scoring for CVE-2019-14749 is pending analysis. The EPSS model estimates a 9.61% probability of exploitation in the next 30 days.

How do I fix CVE-2019-14749?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2019-14749?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST