CVE-2019-9753
Last modified
CVE-2019-9753 is a low-severity vulnerability rated 3.5/10 on the CVSS scale. An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. EPSS estimates a 0.89% chance of exploitation in the next 30 days.
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Metrics
CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 7.0.0, < 7.0.5 |
References
- https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-frameworkPatch, Vendor Advisory
- https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-frameworkPatch, Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Modified
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How Strix Helps
- How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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