CVE-2020-14213
MEDIUMCVSS 5.4/10EPSS 0.56%
Last modified
CVE-2020-14213 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).. EPSS estimates a 0.56% chance of exploitation in the next 30 days.
Description
In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Zammad | Zammad | < 3.3.1 |
References
- https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4Patch, Third Party Advisory
- https://zammad.com/news/security-advisory-zaa-2020-13Vendor Advisory
- https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4Patch, Third Party Advisory
- https://zammad.com/news/security-advisory-zaa-2020-13Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Modified
Frequently Asked Questions
What is CVE-2020-14213?
In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).
How severe is CVE-2020-14213?
CVE-2020-14213 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 0.56% probability of exploitation in the next 30 days.
How do I fix CVE-2020-14213?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.
Are you affected by CVE-2020-14213?
Run a free Strix scan to check your systems for this vulnerability.
Scan your code nowSource: NVD / NIST