CVE-2020-14214

Name: CVE-2020-14214
Creator: NVD / NIST
Published: 2020-06-16T23:15:11.237+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 6.5/10EPSS 0.72%

Last modified Jun 17, 2026

CVE-2020-14214 is a medium-severity vulnerability rated 6.5/10 on the CVSS scale. Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.. EPSS estimates a 0.72% chance of exploitation in the next 30 days.

Description

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Metrics

CVSS 3.1

6.5/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

EPSS Probability

0.72%

49.1th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-863

Affected Software

Vendor	Product	Versions
Zammad	Zammad	< 3.3.1

References

https://github.com/zammad/zammad/commit/40148392426f626cb779c76d6bdda0f67bd6069dPatch, Third Party Advisory
https://zammad.com/news/security-advisory-zaa-2020-12Vendor Advisory
https://github.com/zammad/zammad/commit/40148392426f626cb779c76d6bdda0f67bd6069dPatch, Third Party Advisory
https://zammad.com/news/security-advisory-zaa-2020-12Vendor Advisory

Timeline

Published: Jun 16, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-14214?

How severe is CVE-2020-14214?

CVE-2020-14214 has a CVSS score of 6.5/10 (MEDIUM severity). The EPSS model estimates a 0.72% probability of exploitation in the next 30 days.

How do I fix CVE-2020-14214?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-14214?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST