CVE-2020-15487

Name: CVE-2020-15487
Creator: NVD / NIST
Published: 2020-09-30T18:15:22.273+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

CRITICALCVSS 9.8/10EPSS 3.69%

Last modified Jun 17, 2026

CVE-2020-15487 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. EPSS estimates a 3.69% chance of exploitation in the next 30 days.

Description

Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.

Metrics

CVSS 3.1

9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

3.69%

88.3th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-89

Affected Software

Vendor	Product	Versions	Update
Re-Desk	Re\	desk	2.3

References

https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/Exploit, Third Party Advisory
https://www.re-desk.com/download-help-desk-software.htmlVendor Advisory
https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/Exploit, Third Party Advisory
https://www.re-desk.com/download-help-desk-software.htmlVendor Advisory

Timeline

Published: Sep 30, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-15487?

How severe is CVE-2020-15487?

CVE-2020-15487 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 3.69% probability of exploitation in the next 30 days.

How do I fix CVE-2020-15487?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-15487?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST