CVE-2021-43971

Name: CVE-2021-43971
Creator: NVD / NIST
Published: 2022-01-11T20:15:07.58+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 8.8/10EPSS 1.74%

Last modified Jun 17, 2026

CVE-2021-43971 is a high-severity vulnerability rated 8.8/10 on the CVSS scale. A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.. EPSS estimates a 1.74% chance of exploitation in the next 30 days.

Description

A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.

Metrics

CVSS 3.1

8.8/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

1.74%

74.9th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-89

Affected Software

Vendor	Product	Versions	Update
Sysaid	Sysaid	20.4.74	B10

References

https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.mdBroken Link
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.mdExploit, Third Party Advisory
https://www.sysaid.com/it-service-management-software/incident-managementProduct
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.mdBroken Link
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.mdExploit, Third Party Advisory
https://www.sysaid.com/it-service-management-software/incident-managementProduct

Timeline

Published: Jan 11, 2022
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2021-43971?

A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.

How severe is CVE-2021-43971?

CVE-2021-43971 has a CVSS score of 8.8/10 (HIGH severity). The EPSS model estimates a 1.74% probability of exploitation in the next 30 days.

How do I fix CVE-2021-43971?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2021-43971?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST